Privacy Policy

Fb997 Privacy Policy – How We Keep Your Data Safe

Fb997 takes your personal information very seriously. This Privacy Policy explains what data we collect, how we use it, and what rights you have.

Last Updated: January 2026 Published in Bengali SSL Secured
256-bit
SSL Encryption
0
Sale of Data to Third Parties
24/7
Security Monitoring
Jan 2026
Policy Updates
Version 2.4 · January 2026

Important: By using fb997, you agree to this Privacy Policy. Your personal information is never sold or shared with unauthorized parties.

1. Introduction
Mandatory Reading

fb997 (hereinafter "we", "us", or "the platform") is an online betting and gaming platform serving users in Bangladesh. This Privacy Policy explains how fb997 collects, uses, and safeguards your personal information.

We believe privacy is a fundamental right. Whether you're opening an account, placing bets, or simply browsing fb997 — your data is held in trust with us, and protecting that trust is our responsibility.

This policy applies to the fb997 website, mobile app, and all digital services. For any questions, contact us at support@fb997.app.

2. Information We Collect
Data Collection Policy

Fb997 only collects information that is strictly necessary. No unnecessary personal data is ever requested. See the details below:

Data Type What's Included When It Is Collected
Identity Information Name, date of birth, national ID number During Registration & KYC Verification
Contact Information Mobile number, email address At the Time of Registration
Financial Information Payment method (bKash/Nagad number), transaction history Deposit & Withdrawal Times
Betting Activity Betting history, favourite games, win/loss records While Using the Platform
Device Information IP address, browser type, device model, operating system Automatically (on every visit)
Location Information Approximate geographic location (IP-based) Login Time

Fb997 never stores your bank card number or PIN directly. Sensitive payment information is processed exclusively through secure third-party payment gateways.

3. How Your Information Is Used
Terms of Use

Fb997 uses your data only for specific purposes and never beyond them. The main reasons are:

  • Account Management: To create your account, verify your identity, and ensure the security of your login.
  • Payment Processing: To process deposits and send withdrawals, ensuring funds reach the correct account.
  • Service Improvement: To analyze your usage patterns and improve your overall experience on the platform.
  • Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Legal Compliance: To meet regulatory requirements and comply with Anti-Money Laundering (AML) policies.
  • Contact: For promotional offers, important notifications, and support services.
  • Responsible Gaming: To identify problematic betting behavior and ensure help is available at the right time.

If you'd prefer not to receive promotional messages, you can turn off notifications in your profile settings or let our support team know. This won't affect your account or access to our services in any way.

4. Data Sharing Policy
Important

Fb997 never sells your personal information. However, in certain specific circumstances necessary to provide our services, information may be shared:

  • Payment Service Providers: With bKash, Nagad, Rocket, and banks — only the information necessary to complete the transaction.
  • Identity Verification Services: To complete the KYC process with registered identity verification agencies.
  • Legal Authorities: When required by a lawful order from an investigative authority or court under the laws of Bangladesh.
  • Security Partners: With specialist firms in fraud detection and prevention, under strict confidentiality agreements.

fb997 never sells or transfers your information to advertising companies, data brokers, or any third party for commercial purposes.

When sharing information with third parties, we always follow a minimum data principle — only what is strictly necessary is shared.

5. Security Measures
Technical Security

Fb997 follows the highest industry standards to protect your data. Our security framework includes:

  • SSL 256-bit Encryption: All data exchanged between your browser and fb997's servers travels through encrypted channels. No intermediary party can access or read this information.
  • Two-Factor Authentication (2FA): OTP verification can be made mandatory for logins and withdrawals, preventing unauthorized access to your account.
  • Real-Time Fraud Monitoring: Our automated system monitors transactions and login activity around the clock, 24 hours a day.
  • Segregated Fund Account: Player deposits are held in a trust account that is completely separate from fb997's operational funds.
  • Regular Security Audits: Third-party security experts regularly audit and test fb997's systems.
  • Data Minimisation: No data is retained beyond what is necessary, and all data is deleted once the retention period has passed.

That said, no digital system is 100% secure. Your vigilance matters too — use a strong password, keep 2FA enabled, and report anything suspicious to the fb997 support team right away.

6. Cookie Policy
Browser Information

Fb997 uses cookies on its website. Cookies are small text files stored in your browser that help us improve the quality of our services.

Types of Cookies Used on fb997

You can manage most cookies through your browser settings. However, disabling essential cookies may cause some features on fb997 to not work properly.

7. How Long We Retain Your Data

Fb997 does not retain data longer than necessary. The general policy is as follows:

  • Active Account Data: For as long as your account remains active.
  • After Account Closure: Financial records are retained for up to 5 years as required by law.
  • Transaction Records: 5 years, in accordance with AML regulations.
  • Support Conversations: 2 years after the issue is resolved.
  • Log & Device Information: Automatically deleted after 90 days.

Once the retention period expires, data is permanently and irreversibly deleted.

8. Your Rights
Important

As an fb997 user, you have certain rights regarding your personal data. To exercise these rights, please contact our support team.

Right to Access Information

You can find out what information fb997 holds about you. Upon request, a complete data report will be sent to you.

Right to Rectification

You may request corrections to any inaccurate information. fb997 will process corrections promptly.

Right to Erasure

After closing your account, you can request deletion of any data that is not subject to a legal retention requirement.

Right to Object to Processing

You may request that your data not be used for marketing purposes.

Right to Data Portability

You can request a download of the information fb997 holds about you in a machine-readable format.

To exercise any of these rights, email us at support@fb997.app. We typically respond within 30 days. In some cases, certain data may need to be retained due to legal obligations — we will always explain the reason if so.

9. Protection of Minors' Data

Fb997 is strictly an 18+ platform. We do not knowingly collect information from anyone under the age of 18. If a minor is found to have created an account, it is closed immediately and all associated data is deleted.

If a parent suspects their child has created an account on fb997, please contact support@fb997.app immediately. We will take prompt action.

10. Policy Changes

Fb997 may update this Privacy Policy from time to time. For significant changes, you will be notified by SMS or email to your registered mobile and via an in-platform notification. The date of the latest update is always displayed at the top of the page. Continued use of the platform after a new policy takes effect will be considered your acceptance of it.

11. Contact

For any questions or requests regarding this Privacy Policy or your personal data, please reach out through the following:

Email: support@fb997.app

Live Chat: Log in to the fb997 website to access the chat widget — available 24 hours a day in Bengali.

Data-related requests are typically responded to within 30 days. For urgent matters, please use live chat.

How Your Data Stays Safe at fb997

Your privacy is protected through a combination of technology and policy

End-to-End Encryption

All your data on fb997 is protected by SSL 256-bit encryption. Information is encrypted end-to-end from your browser to our servers — no third party can intercept or read it.

Data Is Never Sold

Fb997 never sells your personal data to third parties. We have no relationships with advertisers or data brokers.

Betting History Kept Private

Your betting history and win/loss records are completely private — only you and fb997's security system have access.

Real-Time Monitoring

Fb997's security system monitors your account 24 hours a day for unusual activity. If anything suspicious is detected, you will be notified immediately.

Your Control

You have the right to view, correct, and delete your personal data at any time. Simply contact our support team with your request.

Segregated Fund Protection

Your deposited funds are held in a trust account separate from fb997's operational funds. Your money stays safe under any circumstances.

Practical Things You May Want to Know

Withdrawals from fb997 are generally quite fast. Processing times vary depending on the method:

Mobile Banking (Fastest):
– bKash: typically 3–10 minutes
– Nagad: 3–10 minutes
– Rocket: 5–15 minutes

Bank Transfer:
– Same bank: 1–3 hours
– Different bank: 3–6 hours (during banking hours)

Tips for Faster Withdrawals:
1. Keep your account KYC verification complete — first-time withdrawals may take a little longer if verification is pending.
2. Withdraw using the same method you used to make your deposit.
3. Provide the correct number or account details — incorrect information may cause delays.
4. For bank transfers, submitting your request during office hours (10:00 AM – 4:00 PM) will speed up the process.

If your mobile banking hasn't received the funds within 30 minutes of your request, please contact us via live chat.

Cricket betting is the most popular category on fb997, and it also offers the widest range of markets. Taking a moment to understand a few basics before you start will make the whole experience much smoother.

Main Betting Markets:
– Match Winner: The simplest bet — just pick which team you think will win.
– Total Runs (Over/Under): Whether the total runs will exceed a set number.
– Toss Winner: Which team will win the toss.
– Top Batsman: Which player will score the most runs.
– Top Bowler: Which bowler will take the most wickets.
– Innings Total Runs: Whether the batting team's total runs will fall above or below a specified line.

Additional Live Betting Markets:
Once a match kicks off, fb997 opens up many more markets. Runs in the next over, how the next wicket will fall, the outcome of the next ball — these are all exclusively available through live betting.

Once you have some experience, here's what comes in handy:
Check the pitch report and weather conditions. Review head-to-head records. Read expert analysis on fb997's betting tips page. Start with smaller bets, then increase your stakes as you get a feel for the markets.
Bet Responsibly

Join fb997 with Your Privacy Protected

Registering on fb997 is completely safe. Your information is encrypted, never sold, and always remains under your control.

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Data Is Never Sold
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