Terms & Conditions

Fb997 Terms & Conditions – Know All Policies Before You Play

Please read these Terms and Conditions carefully before using fb997. All policies regarding accounts, betting, payments, bonuses, and responsible gaming are clearly outlined here.

Last Updated: January 2026 Published in Bengali
18+
Minimum Age Requirement
1
Maximum Accounts Per Person
24 Hours
Support Services
Jan 2026
Terms Update
Version 3.2 · January 2026

Important: By using the fb997 website or app, you agree to these Terms & Conditions. If you have any objection to any of the terms, please do not use the platform.

1. General Terms & Conditions
Mandatory

fb997 (hereinafter referred to as the "Platform" or "we") is an online betting and gaming service provider. These Terms and Conditions ("Terms") apply to the use of the fb997 website and all associated services.

By using fb997's services, you acknowledge and agree to the following:

  • You are at least 18 years of age.
  • You are opening this account of your own free will and for your own use – not on behalf of anyone else.
  • Online betting is not prohibited in your country or region, and you are aware of the applicable legal requirements.
  • You have read and agreed to these Terms and Conditions in full.

Fb997 reserves the right to amend these terms and conditions at any time. Users will be notified of any changes via their registered email or mobile number. Continued use of the platform after any update constitutes acceptance of the revised terms.

2. Account Policy
Required Reading

When registering with fb997, you must provide accurate and truthful information. Providing false or incorrect details may result in your account being closed at any time and your balance being forfeited.

The key rules regarding your account are outlined below:

  • Single Account: Only one account is permitted per person, household, or device. If multiple accounts are detected, all of them will be closed and any bonuses earned will be cancelled.
  • Identity Verification (KYC): Withdrawals above a certain limit will require identity verification using a national ID card or passport.
  • Account Sharing Prohibited: Sharing your account credentials (login and password) with anyone else is strictly prohibited.
  • Security Responsibility: You are responsible for all activity on your account. Keep your password secure at all times.
  • Dormant Accounts: An account may be marked as inactive if there has been no activity for 12 consecutive months.

Large withdrawals cannot be processed until your account is verified. The sooner you complete KYC, the smoother your experience will be.

3. Betting Rules
Betting Policy

Please familiarise yourself with the following rules before placing bets on fb997. Non-compliance may result in bets being voided or action being taken on your account.

Subject Rules
Minimum Bet ৳10 (ten BDT)
Maximum Bet Varies by market and event; log in to view
Bet Cancellation Policy Bets placed before a match starts that are affected by a technical error will be refunded.
Odds Changes If odds change after a bet is placed, the odds at the time of placement will apply
Match Cancelled Full refund will be issued (void)
Match Suspended Bet will be voided if not settled within 48 hours

Live betting (in-play) bets follow the same rules as pre-match bets, though odds change in real time based on live match conditions. If a disconnection from fb997's server occurs and causes a loss on your bet, please contact the support team with supporting evidence.

fb997 fb997 reserves the right to accept or reject any bet if it is deemed to have been placed using unfair tactics or by exploiting a system error.

4. Payment Terms
Financial Policy

Payment rules at fb997 are transparent and user-friendly. However, there are a few things every user should be aware of.

  • Deposit: Deposits are supported via Bangladesh's major mobile banking services (bKash, Nagad, Rocket) and bank transfer. Cryptocurrency (USDT, BTC) is also accepted.
  • Withdrawal: Withdrawals must be made through the same method used for the deposit. If you deposited via bKash, you must also withdraw via bKash.
  • Verification Required: Payment method and identity verification may be required before a withdrawal is processed.
  • Processing Time: Mobile banking transfers typically take 3–5 minutes; bank transfers take 1–6 hours.
  • Charge: fb997 does not charge any fees on deposits or withdrawals. However, your payment service provider may apply their own charges.
  • Currency: All transactions are conducted in Bangladeshi Taka (BDT). Conversion rates apply for cryptocurrency transactions.

If any suspicious financial activity is detected, fb997 may temporarily place a hold on a withdrawal and request additional verification. This is done for security purposes, not to cause inconvenience. On the payments page View details.

5. Bonus & Promotion Policy
Bonus Terms

Fb997 regularly offers bonuses and promotions. Each bonus comes with its own terms, which you should read carefully before claiming.

General Bonus Policy:

  • Bonuses are available only to eligible users who meet fb997's specified requirements.
  • Specific to each bonus Turnover (Wagering) Requirement — after receiving a bonus, you must wager that amount before making a withdrawal.
  • Bonus funds may not be applicable to all games or markets – the eligible games will be specified in the bonus terms.
  • Attempting to claim the same bonus more than once will result in the bonus being cancelled and action being taken on the account.
  • Fb997 reserves the right to modify or discontinue any bonus offer at any time.
  • If bonus funds are not used within the specified period, they will be automatically cancelled.

If a withdrawal is requested before the bonus turnover requirement is met, only the original deposited amount may be withdrawn — the bonus amount will be forfeited. Special conditions apply to voucher codes. On the voucher page View.

6. Responsible Gaming Policy
Important

Fb997 believes gaming should be a source of enjoyment, not addiction. That's why the following tools are available on the fb997 platform:

  • Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
  • Betting Limits: Set a maximum stake amount for any given period.
  • Cooling-Off Period: You can request a temporary suspension of your account for a set period.
  • Self-Exclusion: If you wish to take an extended break, please contact the support team.

To learn more about fb997's Responsible Gaming policy Responsible Gaming page View.

7. Data Protection & Privacy

Fb997 collects your personal information solely for the purpose of providing its services. Your data is never shared with third parties without your consent. Full Privacy Policy here available.

  • Your payment information is secured with SSL 256-bit encryption.
  • Third-party payment gateways are used – fb997 does not directly store your card or bank details.
  • Your betting history is kept confidential.
8. Account Suspension or Closure

Fb997 reserves the right to suspend or terminate an account without prior notice in the following cases:

  • Violation of any part of these Terms and Conditions.
  • Opening an account using false information.
  • Operating multiple accounts.
  • Bonus or promotion abuse.
  • Fraudulent or illegal activity.
  • Allowing another person to use your account.

If an account is closed for a legitimate reason, the remaining balance will be returned. However, if closure is due to a terms violation, the balance may be forfeited.

9. Changes to Terms & Conditions

Fb997 reserves the right to amend these Terms and Conditions at any time. For significant changes, an SMS will be sent to your registered mobile number or a notification will be posted on the platform. Continued use of the platform after changes take effect will be considered acceptance of the updated Terms. We recommend checking this page regularly.

10. Contact & Complaints

If you have any questions or concerns about these Terms, please reach out to the fb997 support team. Assistance in Bengali is available 24 hours a day.

Email: support@fb997.app

Live Chat: You can find the chat widget after logging in to the fb997 website.

Once a complaint is submitted, you can generally expect a response within 24–72 hours. More complex cases may take longer.

fb997 Policy at a Glance

Cutting through the legal jargon — explained in plain language

Single Account

Each person may register only one account. If multiple accounts are found belonging to the same individual, all accounts will be closed and any bonuses will be cancelled.

Secure Transactions

All payments on fb997 are SSL encrypted. Your financial information remains yours alone – fb997 does not store it directly.

Fair Bonus Terms

The wagering requirements for each bonus are clearly stated upfront. There are no hidden conditions — you will know everything before claiming any offer.

Strict 18+ Policy

Fb997 is strictly for users aged 18 and above. Age verification is non-negotiable. Any attempt by a minor to register an account will be rejected immediately.

Transparent Betting Policy

If a match is cancelled, the full stake is refunded. If it is postponed and not settled within 48 hours, the bet will be voided. No ambiguity.

Responsible Gaming

Set your own limits and take breaks. fb997 wants you to play for fun, not under pressure.

Everything You Want to Know About Our Rules & Terms

Two-Factor Authentication (2FA) adds an extra layer of security to your account. A password alone is not enough to log in — you will also need a one-time OTP code each time, so even if someone knows your password, they cannot access your account.

Steps to Enable:
1. Log in to fb997 and go to your profile settings.
2. Select the "Security" option.
3. Click the "Enable Two-Factor Authentication" button.
4. A verification code will be sent to your registered mobile number.
5. Enter the code and 2FA will be activated.

With 2FA enabled:
An OTP will be sent to your mobile every time you log in. Login cannot be completed without this code. The same OTP verification is also required when making a withdrawal.

fb997 strongly recommends that all users enable 2FA. It is the most effective way to protect your account and balance.

Under fb997's policy, each individual may register only one account. However, two adults from the same household may each open a separate account, provided they use different mobile numbers and identities — this is generally not an issue.

Things to Keep in Mind:
– If two accounts are accessed from the same device or network, fb997's security system may flag this as suspicious activity.
– If one person is found operating two accounts – even if registered under a family member's name – both accounts will be closed.
– The same payment number (bKash/Nagad) cannot be linked to two separate accounts.

If a family member wishes to open a separate account, please notify the support team in advance. fb997 will assess the situation and make an appropriate decision. Transparency is always the best approach.
Join fb997

Now that you know the rules, start playing safely

Register with fb997 and get a 100% bonus on your first deposit. All terms are fully transparent — no hidden conditions.

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